DUTIES AND RESPONSIBILITIES (Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by leadership):

• Conduct initial intake/eligibility evaluation and documentation per HUD standard
• Maintain a caseload and work with participants to create individualized Housing Stability Plans
• Assist with housing search and application processes
• Conduct home visits and case management appointments using CTI phase timeline
• Conduct ongoing assessment and review utilizing tools including the SPDAT
• Communicate/coordinate with participant’s other community resource specialists/case management providers as needed
• Assist with applications for mainstream benefits, and verify status of application, and benefits received
• Complete housing inspections, other move in tasks, and paperwork to program standards
• Maintain 100% accuracy in financial duties such as adhering to eligible costs per HUD regulations, internal expenditure reporting, etc.
• Complete HMIS data entry including case notes same day, not to exceed 48 hrs, and maintain 99% accuracy and completeness
• Create an exit plan that includes referral to resources for possible future needs, reason for leaving and evaluate participant satisfaction
• Maintain a minimum of 95% accuracy related to data entry and case file audits
• Maintain an 80% success rate of people leaving the program stably housed
• Participate in Rapid Rehousing training, HMIS and/or ETO training, and other agency trainings and team meetings as requested
• Participate in monitoring and evaluation activities, and remain in compliance with contracts
• Ensure confidentiality of participant information
• Adhere to and consistently demonstrate Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership
• Other duties as assigned by leadership