Shelter and Emergency Services
Primavera has shelters for men, women and families. In addition, we provide respite at our Drop-In Center and at our women’s shelter, Casa Paloma. Each offers a number of resources (see below), information, and supportive services.
What we provide (click for more information):
Primavera Foundation Resource Center
The Resource Center was opened in 2021. The center serves approximately 4,000 individuals a year. The center provides drop-in respite and emergency services through our Homelessness Intervention and Prevention Program. It is a designated coordinated entry site (only one of two facilities offering in-person appointments). The program also provides rapid rehousing services.
Services at the Primavera Foundation Resource Center include:
- A place to gather
- Cooling day shelter in the summer
- Housing assessments and follow-up case management
- Information and referrals
- Mail service for approximately 2,500 individuals
- Medical care through our partnership with El Rio Mobile Outreach, at 9 a.m. on the second and fourth Wednesdays of the month (appointments on a first-come, first-served basis)
- Rent and utility assistance and case management support through rapid rehousing
- ID and birth certificate services
- Computer, internet and phone access
- Temporary job opportunities
- Pet food and supplies through a partnership with Pima County Animal Care Center (PACC)
- Hygiene products
- First aid supplies
- Food boxes, snacks and beverages, including morning coffee and water
- Bathroom facilities
- Wash bins
- Bike storage
- Community and partner meeting rooms
Monday, Wednesday, Thursday and Friday from 9 a.m. to 12:30 p.m.
Closed Tuesdays, weekends and holidays.
RESOURCE CENTER HOURS:
Monday-Friday, 8:30 a.m. to 4:30 p.m.
Rent & Utility Assistance
For rent and utility assistance, please complete the application below and drop it off at The Primavera Foundation Resource Center (702 S. 6th Ave.) or email it to: firstname.lastname@example.org
If you need assistance with the application or have questions, please visit the Homelessness Intervention and Prevention drop-in center at 702 S 6th Ave. on Monday, Wednesday, Thursday or Friday between 9 a.m. and 12:30 p.m.
NOTE: Assistance is contingent upon funding being available. If the button below does not work, it means we are not currently accepting applications.
download the rental & utility assistance application
You may be eligible for the program if you meet the following criteria:
- You have been issued a 5-day notice because you were late on rent.
- You have experienced a hardship that caused you to be unable to pay rent (example: loss of job, major medical bill, car repair, etc.).
- Your income meets the program qualifications.
- Other eligibility requirements may apply.
If you submit an application and do not hear from Primavera within 5 days, we are not able to assist you for that month. If you still need assistance the following month, you are welcome to reapply.
If you receive a call about next steps for your application, you will be asked to provide the following documentation, within 5 business days:
- Photo ID for all adults
- Social Security card(s) for all members of the household
- Birth certificates or proof of citizenship for all members of the household
- Five-day notice or late utility bills
- Proof of hardship
- Income for all members of the household for the last 30 days (employment, Social Security, unemployment, etc.)
- Other documents may be requested to determine eligibility.
This is an integrated housing resource for families, couples, and individuals who are currently experiencing homelessness. The Primavera Foundation has joined the community-wide Coordinated Entry assessment and referral system to fill some openings in its Rapid Re-Housing program. A phased assessment is used to prioritize housing placement across the community.
You can complete a housing assessment in person, or over the phone at any of the Community Coordinated Entry Access Points, including the Primavera Foundation Resource Center, 702 S. 6th Ave. Additional Community Coordinated Entry Access Points can be found at Tucson Pima Collaboration to End Homelessness.
The program is meant for individuals and families who:
- are homeless or at risk of becoming homeless;
- are willing to complete an application and interview should they be considered for housing;
- will actively participate in individual success planning and follow program rules and regulations.
You can complete a housing assessment in person, or over the phone at any of the Community Coordinated Entry Access Points
Casa Paloma Women's
Casa Paloma provides emergency shelter and transitional housing for unaccompanied women.
This safe space is for women only who are experiencing homelessness, and you may receive:
- hygiene supplies
Casa Paloma provides residential services in a women-only setting, offering short-term residential shelter services for women in crisis and medium-term transitional housing services for women who are working toward their goals for self-sufficiency. Casa Paloma is located at an undisclosed location near the intersection of Speedway Boulevard and Main Avenue in Tucson.
For eligibility and information on openings at Casa Paloma, visit our Homelessness Intervention & Prevention Drop-In Center or call (520) 623-5111 for an appointment.
Family Pathways Shelter Program
Primavera provides a variety of options from emergency shelter stays to long-term affordable housing. Family Pathways is an emergency shelter program for families of any configuration with minor children who are currently experiencing homelessness.
Rental units within the community provide housing for families and case management support with essential services focused on the goals of each specific family, preventing multiple relocations. As families progress in their goals, they are assisted to transition through enrollment in another housing program or by sustaining the rental with their own income after the lease is transferred into their name.
If you are looking for more long-term housing, learn more about our Affordable Rental Housing program.
Primavera provides a variety of options from emergency shelter stays to long-term affordable housing. You are eligible for a seven-night stay with an extension up to 60 days if you qualify.
Call precisely at 8:00 am to reserve a bed for that evening. If there is not a space available, call every day precisely at 8:00 am until a bed opens up.
At the Men’s Shelter you may receive these services:
- hygiene supplies
- case management support for those qualifying for medical, outpatient substance abuse treatment, or mental health concerns
- case management support for those who are working or looking for work and referrals to Primavera employment programs
You may be eligible for the program if you meet the following criteria:
- You are an unaccompanied male 18 years or older.
- Stay clean and sober while on premises.
- Do not have a level 2 or 3 sex offense conviction.
- Are willing to participate in case management.
Project Action for Veterans
Primavera’s Project Action for Veterans program provides housing support services and temporary financial assistance to veterans and their families who are facing eviction or homelessness. Services address barriers that threaten the veteran and/or their family’s housing stability.
The program connects veterans to vital public and community resources. These include, but are not limited to:
- VA benefits
- Job training assistance
- Healthcare services
- Daily living services
- Personal financial planning
- Income support (TANF, disability benefits, etc.)
- Fiduciary and representative payee services
- Legal assistance
Temporary financial assistance is provided for the following:
- Rent and utilities deposits
Process to Receive Veteran Support
To receive veteran support services, call us at (520) 308-3093 for an initial phone interview. A Project Action for Veterans staff member will do a preliminary assessment of eligibility. If you are eligible, you will attend an intake appointment. To meet with a resource specialist, simply stop by.
On your first visit with a resource specialist, you will be asked to provide the following documents below. Do not rule yourself out if you are missing any of these documents. Let the staff member know at the time of phone interview which documents you do not have, and they will advise you on how to try to obtain them.
- Valid ID/driver’s license
- DD214 or discharge status confirmed by Southern Arizona Veterans
- Administration and a HINQ printout
- Social Security card
- Birth certificate(s) and school ID(s) for children
- Lease agreement
- Eviction notice
- Landlord contact information
- Copies of all of your utility bills
- Paystub or other proof of income for the past 30 days
- Must have served at least one-day active duty in the military, naval, air service, National Guard or Merchant Marines.
- Must have a discharge or release status in any category other than “dishonorable.”
- Must be homeless, in foreclosure or facing eviction.
- Can be leaving transitional housing or a shelter, fleeing domestic violence or recently discharged from a hospital or jail.
- Household income must be at or below federal limits, based on household size, at the time of your intake appointment. Staff will help determine this eligibility.
Primavera Foundation is committed to maintaining high standards for our business practices. Primavera demonstrates this commitment through its three-year Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation for the Project Action for Veterans program.
"Project Action for Veterans helped me so much that I want to show others how they could get help, too."
Alfonso Escalante L. served four years in the Air Force and 16 years in the Air National Guard. He lost his wife to cancer, was laid off from work after 20 years, lost his home, and he became injured.
He was relieved when Primavera’s Project Action for Veterans program helped him secure housing and connected him to the U.S. Department of Veterans Affairs for the grief counseling and health care that he needed.